Parallel Designs Return & Exchange Policy
At Parallel Designs, 100% customer satisfaction is our #1 priority.

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RETURNS
You may return eligible items within 30 days of your purchase. Items must be unused, in original condition, and in original packaging.

To initiate a return, email us at hello@shopparalleldesigns.com or call us at +1.786.510.0171 with your order number and reason for return.

The following items are final sale and cannot be returned or exchanged:

• Clearance items

• Custom products & wall art frames

• Wholesale orders

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EXCHANGES & STORE CREDIT
If you choose to exchange your item or receive store credit, we’ll provide a free return shipping label and waive the $10 restocking fee.

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REFUNDS
Once we receive and inspect your return, you’ll be notified via email of its approval or rejection. If approved, a refund will be issued to your original payment method. For refunds to the original form of payment, a $10 restocking fee will be deducted.

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GIFTS
Gift items can be returned with the original purchase receipt. If the item was not marked as a gift or was shipped to the purchaser, the refund will go to the original buyer.

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ADDITIONAL NOTES

• Customers are responsible for return shipping costs unless opting for store credit or exchange.

• Shipping charges are non-refundable.

• Transit time for exchanges may vary based on your location.